The staff at MVB were extremely helpful and accessible. The loan officer worked up lots of different possible scenarios for me, and there was always someone available to talk no matter the time of day or week.

~ Elizabeth D.

As a first time homebuyer, I knew nothing about this process. Chris and his team and MVB were excellent and made me feel comfortable throughout the process. They were fast, friendly and very responsive and got me to closing in record time!

~ Prajakta C.

EXCELLENT Customer Service!

Chris and the team at The Ross Group at MVB Mortgage are very professional and easy to work with. They make the entire loan processing process a very smooth and “no-follow up” affair.

They are easy to approach with any question – even the silly first time home buyer questions. They patiently address everything and ensure the customer is happy at every step during this process. They are very serious about the deadlines and do not let anything slip as every day is critical during the home buying process especially when you have tight deadlines to meet the closing date.

Chris is an absolute pleasure to work with. Chris was never tired with any of the last minute requests we made – weekdays/weekends. He was always happy to help. The loan processing team is also extremely professional and have very well defined processes/checklists that are easy to follow – “No Surprises at All” Overall we are EXTREMELY Happy with the service from MVB Mortgage. We would HIGHLY recommend Chris Kearney at MVB Mortgage!

Thank you Chris!

~ Arathi & Brad

“Really great experienced and highly professional ever I seen. Getting loan is so stressful, especially in this rocky market. Rob Ross navigated some very tough waters and helped us to get loan. There were fourteen offers on the home and with Rob Ross’s expertise we got it. He’s warm and funny and a pleasure to work with! The most notwithstanding matter that he gave me a lots of time and solved our problem. Really grateful to Rob Ross!”

~ Aramia43 (Zillow review)

The Ross Team is the best in the business. [I] have done four transactions with them and each one gets better. They’re true pros, advocates, and friends. Look no further.

~ Matthew H.

Overall it was a great experience. Each and every individual at MVB was very responsive and keep me on top of everything. I have dealt with many lenders before and I would say that MVB topped them all and I would highly recommend them.

~ Syed R.

“During the construction of my home in 2014, I was in need of a major finance loan. I found out rather quickly that mortgage lenders and banks were not too open to homes that were already under construction. After meeting and discussing with too many lenders to count, I was referred to Rob Ross and his team from a colleague. He stated that if anyone can make a miracle happen that would be Rob Ross. Upon meeting Rob and his team, I got a good feeling. They appear to be a united and knowledgeable team and sat down and went over all the paperwork to see if it was possible to assist me. Sure enough, they were able to secure me the loan I was in need of to complete my home. They had to get around a few obstacle, but they were persistent and got me a permanent finance loan at a great rate. How they manage to secure that on my behalf is beyond me. However, they have my utmost thanks and support.”

“I worked with Rob and his team in the Washington DC office. They were all incredibly knowledgeable and responsive. Rob walked me through the entire process and was always available to answer my concerns, day or night. The service provided was excellent! I would highly recommend the Rob Ross team to anyone looking for a home loan!”

~ Jennifer D.

“Rob was vital during the process of procuring my family home. It was an aggressive bidding process and my husband, and I needed the mortgage aspects taken care of promptly. Rob kindly explained all the options and steps; he was very responsive at every turn and was quick to deliver information and updates as they became available. My husband and I were able to get that home thanks to Rob round the clock hardwork and steady communication.”

~ H. Hamilton

“Rob was introduced to me by my broker earlier this year. He managed to get me a great rate fairly quickly and efficiently. Rob is a proficient loan officer who made the refinance process as stress-free as possible. I would refer him to anyone seeking a home loan.”

~ Marty S.

“Rob and his staff walked us through our first home purchase process. We got the best rate and couldn’t ask more from his team in terms of professionalism, courteousness, and accuracy. Our questions were always responded to and answered within minutes. We highly recommend him and his group above all other lenders out there.”

~ Charles M.

“Jaime is a brilliant loan officer.  She is personal, efficient and always attends to one’s financial needs with a can-do attitude.  I would recommend her 100% to anyone interested in working with an outstanding loan officer.”

~ Stamatis A.

“Rob was introduced to me by my broker earlier this year. He managed to get me a great rate fairly quickly and efficiently. Rob is a proficient loan officer who made the refinance process as stress-free as possible. I would refer him to anyone seeking a home loan.”

~ Marty S.

The Ross Group